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Frequently Asked Questions
Alerts & PSA integration
Does dotMARC page me the moment something breaks?
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I copied dotMARC's webhook URL into HaloPSA but it 404s - why?
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A HaloPSA ticket I closed early reopened almost immediately - is that a sync bug?
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An alert fired but no HaloPSA ticket was created for it - why not?
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Cloudflare DNS push
Why won't Cloudflare let me click Next after I type the redirect (callback) URL?
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Which Cloudflare permissions does dotMARC's OAuth client actually need?
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DMARC & MTA-STS
What is a "DMARC authorization record"?
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Why does the MTA-STS CNAME need to point at *.azurecontainerapps.io instead of my own custom domain?
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DNS provider push
The DNS push button says it "couldn't find a configured push option" - what does that mean?
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Google Cloud DNS push works for me but not for a colleague - why?
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Entra & authentication
Sign-in redirects to Entra but never comes back to dotMARC - what's wrong?
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I deployed dotMARC and now no one can sign in - how do I get Admin access back?
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Why do I need three separate app registrations instead of reusing one?
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My Exchange Application Access Policy isn't restricting mailbox access the way I expected
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Permissions & access
Can a Viewer scoped to a Group see other domains by navigating to the URL directly?
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